Showing posts with label hospitality. Show all posts
Showing posts with label hospitality. Show all posts

Sunday, 12 January 2025

Bad service - avoid The Dome Hotel in Swakopmund, Namibia

Bad service - avoid The Dome Hotel in Swakopmund, Namibia

The hotel tried to overcharge when we made a boking request in December 2024.

When we pointed out obvious overcharging and showed them their own rates they've just stopped all communication. Typical mediocre service.

#TheDome #AvoidDome #SwakopmundBadService #Namibia #Mediocre #DomeHotel

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Thursday, 9 May 2024

Namibia: O&L Leisure commences renovations at Midgard Lodge

O&L LEISURE COMMENCES UPGRADES AND RENOVATIONS AT MIDGARD

Namibia is experiencing a transformative shift towards becoming a premier destination, and O&L Leisure is at the forefront of this evolution. With a steadfast commitment to authenticity, care, and passion, O&L Leisure proudly announces the commencement of upgrades and renovations to 25 rooms at Midgard Lodge, a cherished retreat nestled in the heart of Namibia’s captivating landscapes.

As Namibia transitions into a premium destination, O&L Leisure is aligning its positioning and overall offering to meet the requirements of this new luxury market. Sven Thieme, O&L Group Executive Chairman and Managing Director of O&L Leisure: “Our dedication to this new premium positioning is evident in our investment into the sustainable upgrading and expansion of our properties, including the beloved Midgard. These enhancements not only elevate our overall offerings and guest experiences but also ensure that we continue to provide exceptional nature-based experiences.”

The upgrades and renovations at Midgard are a testament to its steadfast commitment to providing guests with unforgettable experiences that capture the essence of Namibia’s natural beauty and cultural richness. From modern amenities to thoughtful design elements that reflect the spirit of the land, every detail has been carefully considered to create an ambiance of luxury and comfort.

“Beyond enhancing guest experiences, our investment in Midgard underscores our commitment to fostering positive impacts on local communities and the Namibian economy. By attracting international tourism and business to Namibia, we anticipate substantial positive impacts on the local upscaling of our workforce. This aligns perfectly with our authentic care for the communities we operate in, ensuring that our growth benefits all.

We are thrilled to embark on this journey of transformation at Midgard. These upgrades and renovations not only reinforce our commitment to providing exceptional hospitality experiences but also signify our dedication to contributing to the growth and prosperity of Namibia as a premium destination”, concluded Maryke van Lill, O&L Leisure Marketing Manager.

The upgrade and renovations period is scheduled from the 2nd of April to the 24th of August 2024.

About O&L Leisure:

O&L Leisure, a subsidiary of the Ohlthaver & List (O&L) Group, is a leading hospitality company in Namibia, renowned for its portfolio of premium properties that offer unparalleled experiences in stunning natural settings. With a commitment to authenticity, care, and passion, O&L Leisure provides guests with unforgettable moments that capture the essence of Namibia’s beauty and hospitality.

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Friday, 9 April 2021

South Africa: closure of Townhouse Hotel

Cape Town's Townhouse Hotel shut doors after 50 years due to Covid-19 lockdown.

The Townhouse Hotel in Cape Town has permanently closed its doors, after 50 years of service in the hospitality sector as a result of the crippling effects the national Covid-19 lockdown has had on the tourism industry.

The 107-room hotel shut doors on 31 March 2021.

According to the group's director and shareholder, Lex Petousis, the decision to close was due to the impact of the pandemic.

"We could not have imagined the impact that Covid would have on the global tourism industry; the extended impact this has had on South Africa’s hospitality sector and our family business particularly", Petousis said.

"As a result, we made the difficult decision to close the hotel."

Petousis marked the closure as an end of an era in Cape Town hospitality history.

"Four years ago, we could see that Cape Town's inner-city was experiencing a revival. We had a dream for the Townhouse as a mixed-use development and invested significantly in its future role in rejuvenating the city centre precinct," Petousis added. 

CEO George Petousis said there was a deep element of sadness to the move.

"Our Townhouse team have played such an integral part in the Petousis family story, many of whom have been with us for decades and have invested years of service to delivering our vision and creating memorable experiences for our guests.

"We are facing another tough year in the hospitality industry with the ongoing effects of Covid," he added.

"As a family business, our focus is to continue weathering the global pandemic storm whilst retaining as many jobs as possible and to always offer our guests an exceptional destination experience."

Cape Town Central City Improvement District (CCID) CEO Tasso Evangelinos expressed his sadness following the announcement that the hotel was closing.

"At the CCID, we are very sad to see it go", Evangelinos said.

"We have always had an excellent working relationship with the hotel's management team and owners, who have been keen to work with us to keep the East City, where it is situated, safe and clean," Evangelinos added.

New owner and operator, Murray Clark of Neighbourgood, plans to transition the Townhouse property infrastructure from a traditional hotel to a modern living and workspace offering.

"Our plans for the property envisage connected communities of young working professionals", Clark said.

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