O&L Leisure | Strand Hotel Refurbishments
Update Strand Hotel Swakopmund Refurbishment - Building Remedial Works
This letter serves to provide you with an update of the progress that we have been making regarding the building remedial works, which started in November 2021. During the remedial works project, the hotel has experienced reduced bedroom inventory availability, because of the approach taken in replacement and repairs that are being done in the hotel blocks. We are sincerely, grateful to you our valued business partners for your patience and continued business support during this important building repairs period.
As stated in my previous letter, the focus of the building remedial works has been on improvements that focus on domestic water piping and the replacement of air-conditioning cooling towers. The project has progressed well, with block 1 and block 3 having been completed on the 16 May 2022. The following block, block 2, will commence from the 1st of June 2022 until the 15th of August 2022. During this period there will be a temporary entrance to block 3 outside the hotel. Our team will assist all our guests on arrival that are assigned to that block. During this period our Atlantic Spa has been relocated to rooms 101 to 104. All our treatments will be available as usual.
Our reservations and operations teams will continue to ensure that our guests are not inconvenienced by the works being undertaken. We will continue to ensure that your experience with us, in obtaining all the necessary communication from the time of your reservation, all the way to our guests checking in, is hassle- free.
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