Wednesday 25 March 2020

Namibia: Coronavirus COVID-19 chronicles: Ongava Camps closure

19 March 2020
  
Ongava camps closure April - June 2020

To our guests and valued partners,

For many years our business is built on warm hospitality and memorable wildlife experiences which is at odds with social distancing, a key defense in the global efforts to counter the Coronavirus pandemic:
  
° Public health measures can slow the transmission and spread of infectious diseases. These measures can take the form of personal protective, environmental, social distancing, and travel related interventions.”
  
° Social Distancing saved thousands of lives both during the Spanish flu pandemic of 1918 and, more recently, in Mexico City during the 2009 flu pandemic.”

By being part of the solution, we hope to accelerate the passage of the contagion in order to rapidly recover post-pandemic. In line with the science, Ongava will discontinue hospitality operations up to June 30th, 2020. Remaining bookings will be accommodated up to 31 March. Our Reservations office will be in contact with bookings affected by camp closure commencing April 1st, guests:
  
° are encouraged to select new dates with our no-fee change / no annual rate increase offer through to 31st of December 2021. As per Ongava communication March 16th, 2020 this offer extends universally to all our partner Naturally Namibia properties, including Namib Sky Balloon Safaris, or,
  
° cancel, and be fully refunded.

The sooner we can work together to get this contagion behind us the sooner we can resume normal service. Our focus is on the well-being of our families, our colleagues and our fellow citizens. We apologise in advance for any inconvenience our decision may create for our guests and partners.

Take Care,
Rob, Abigail, Stuart and Karin for The Ongava Team

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