Thursday, 26 March 2015

Important notice from Air Namibia - SW285 June and November 2015

NOTICE FOR CHANGE OF DEPARTURE TIMES OF FLIGHT SW 285 FROM 14TH TO 22ND JUNE 2015 AND 14TH TO 21ST NOVEMBER 2015

We hereby give notice that one of our Airbus A330-200 aircraft will undergo a mandatory maintenance check from 14th June 2015 to 22nd June 2015, and also from 14th November 2015 to 21st November 2015 in Frankfurt, and as a result, we shall have a temporary change to our schedule as follows;

All flight departures from Windhoek to Frankfurt (SW285) during the above-mentioned period will change to 12-13 hours earlier. All passengers will automatically be rebooked on the day flights SW285 operating on the same day as their initial bookings during the period.


Conditions for the procedure 
All passengers will be re-protected on SW flights only. 
Passengers are to be rebooked at no fee. 
No re-routing to other airlines.
No provision of accommodation and/or transport.


Refund procedures: 
Apply for full refund on your net/published fare level via your GDS and quote the following reference number: 

Full refunds for unused tickets will be granted regardless of terms and conditions of the fare (even non-refundable tickets). 
Please note: all refunds must be processed within 7days from receipt of request for the refund by passenger.